Simply use the pre-printed return label included in the box with your order.
- FREE Returns in the U.S. on orders of $49 or more.
- $5 flat rate return on orders of less than $49. You will be refunded the purchase price less $5.00 to cover the cost of the pre-printed return shipping label.
- Items not eligible for return: Jewelry, Personal Hygiene products (Shampoos, Perfumes, Body Oils, Lotions, Etc) and items used for holding food or drink (Water Bottles, etc).
Buyers outside of the continental U.S. are responsible for return postage cost.
Bungalow Seven will gladly accept unworn, unwashed or defective merchandise with all tags properly attached in original form for return or exchange. Please allow 10-14 days for your return to be received and processed. We will credit your original form of payment for returns shipped within 30 days of the original shipping date.
If an item arrives defective, we require you to immediately inform us of this within 3 business days of delivery so that we may address the issue for you. Please note that damage resulting from normal wear & tear is not considered defective.
We are unable to process returns for swimwear or intimate apparel items that have been worn or are returned in a soiled condition. All lingerie must be returned in original packaging and condition with original tags properly in place. All swimwear returned must be in new and unused condition with sanitary strips in place.
Most returns are processed within 10 days of receipt at our home office. We will send you an email confirming your return or exchange has been processed.
Pack all items in a secure carton or reuse original packaging.
Enclose the packing slip, circle items being returned, and indicate Refund or Exchange(Specify desired size).
Use the pre-printed return label that was enclosed with your original shipment.
Send items back to us at the address below using any trackable/insured shipping method.
12842 Ocean Gateway
Ocean City, Maryland 21842
Attn: Returns Department